Policy Information

 

Click on a topic to view our policy information

It’s easy to find out more about Wiggle Cycle Insurance in this section. Just click the links to view, save or print these documents. If you have any other questions, just email us at contact@insurance.wiggle.com.au or call us on 1300 951 353.

Policy Information Table

Our Insurance Partners
Consumer Disclosure
Policy Wording Document
Terms of Business
Privacy Policy
Your Duty of Disclosure
Who delivers Wiggle Cycle Insurance?
We’re proud to be the home of the #goodstuff. That’s why we’ve selected the #goodpartners to deliver Wiggle Cycle Insurance. We believe it’s important for our customers to know who our partners are and to be assured that the cycle insurance product they are purchasing is genuine and backed not only by a major insurer but also by the protections which the insurance market and the financial services market have implemented to avoid customers being let down. We know the highs and lows of cycling and that’s why we’ve developed Wiggle Cycle Insurance – we want people to experience the joy of cycling without having to worry about the bad stuff. So we’ve worked with our #goodpartners to develop a cycle insurance policy that is straightforward, exceptional value and a policy you can rely on. So let’s tell you about our #goodpartners This insurance is promoted and arranged by Wiggle Australia Pty Limited (Wiggle) ABN 14 601 479 930 of Suite 103, 282-290 Oxford St, Bondi Junction, NSW, 2022 acting as an Authorised Representative of Hollard (AR No. 1008736). This insurance is issued by The Hollard Insurance Company Pty Ltd (Hollard) ABN 78 090 584 473 AFSL No. 241 436 of Level 12, 465 Victoria Ave, Chatswood, NSW 2067. This insurance is administered by Velosure Pty Ltd ABN 81 151 706 697 of Level 12, 465 Victoria Ave, Chatswood, NSW 2067 which is an Authorised Representative of Hollard (AR No. 410026). General Insurance Code of Practice The Insurance Council of Australia Limited has developed the General Insurance Code of Practice, which is a self-regulatory code for use by all insurers. The Code aims to raise the standards of practice and service in the insurance industry. Hollard is a signatory to the Code. You can obtain a copy of the Code from the Insurance Council of Australia website www.insurancecouncil.com.au or by phoning (02) 9253 5100.
Consumer Disclosure
It is important to us that our cycle insurance is right for you.
To be eligible for Wiggle Cycle Insurance you must be:
  • aged between 18-85
  • own at least one Bicycle
  • A permanent resident of Australia
Benefits are subject to the terms and conditions (including the limits, sub-limits and exclusions) of the insurance policy. Any advice provided is general only and does not consider your needs. Consider the relevant Product Disclosure Statement to decide if the product is right for you. To help us swiftly process any claim you may need to make, you must ensure that all the details you provide are accurate and to the best of your knowledge. Your policy may be subject to the provision of Ownership Verification at the time of inception.
Policy Wording Document
Use the following link to view our Combined Product Disclosure Statement and Financial Services Guide (including policy wording)
Terms of Business
Use the following link to view our Terms of Business
Privacy Policy
Use the following link to view our Privacy Policy
Your Duty of Disclosure
Before or at the time you enter into a contract of general insurance with us, you have a duty, under the Insurance Contracts Act 1984, to disclose to us every matter that you know, or could reasonably be expected to know, is relevant to our decision whether to accept the risk of insurance and, if so, on what terms.

When you first enter into a policy with us, you will be asked questions relevant to your policy. In answering questions, you must;

• answer all questions giving honest and complete answers;
• tell us everything that you know; and
• tell us everything that a reasonable person in the circumstances could be expected to tell us.

You have the same duty to disclose those matters to the insurer before you renew, extend, vary or reinstate a contract of general insurance.

Your duty however does not require disclosure of matters:
• that diminish the risk to be undertaken by us;
• that are of common knowledge;
• that we know or, in the ordinary course of our business, ought to know; or
• for which compliance with your duty is waived by us.

If you fail to comply with your duty of disclosure,we may be entitled to reduce our liability under the contract in respect of a claim or may cancel the contact.

If your non-disclosure is fraudulent, we may also have the option of avoiding the contract from its beginning.

Policy Information

Who delivers Wiggle Cycle Insurance?
We’re proud to be the home of the #goodstuff. That’s why we’ve selected the #goodpartners to deliver Wiggle Cycle Insurance. We believe it’s important for our customers to know who our partners are and to be assured that the cycle insurance product they are purchasing is genuine and backed not only by a major insurer but also by the protections which the insurance market and the financial services market have implemented to avoid customers being let down. We know the highs and lows of cycling and that’s why we’ve developed Wiggle Cycle Insurance – we want people to experience the joy of cycling without having to worry about the bad stuff. So we’ve worked with our #goodpartners to develop a cycle insurance policy that is straightforward, exceptional value and a policy you can rely on. So let’s tell you about our #goodpartners This insurance is promoted and arranged by Wiggle Australia Pty Limited (Wiggle) ABN 14 601 479 930 of Suite 2201, Level 22, Tower 2, 101 Grafton Street, Bondi Junction, NSW 2022 acting as an Authorised Representative of Hollard (AR No. 1008736). This insurance is issued by The Hollard Insurance Company Pty Ltd (Hollard) ABN 78 090 584 473 AFSL No. 241 436 of Level 12, 465 Victoria Ave, Chatswood, NSW 2067. This insurance is administered by Velosure Pty Ltd ABN 81 151 706 697 of Level 12, 465 Victoria Ave, Chatswood, NSW 2067 which is an Authorised Representative of Hollard (AR No. 410026). General Insurance Code of Practice The Insurance Council of Australia Limited has developed the General Insurance Code of Practice, which is a self-regulatory code for use by all insurers. The Code aims to raise the standards of practice and service in the insurance industry. Hollard is a signatory to the Code. You can obtain a copy of the Code from the Insurance Council of Australia website www.insurancecouncil.com.au or by phoning (02) 9253 5100.
 
Consumer Disclosure
It is important to us that our cycle insurance is right for you.
To be eligible for Wiggle Cycle Insurance you must be:
  • aged between 18-85
  • own at least one Bicycle
  • A permanent resident of Australia
Benefits are subject to the terms and conditions (including the limits, sub-limits and exclusions) of the insurance policy. Any advice provided is general only and does not consider your needs. Consider the relevant Product Disclosure Statement to decide if the product is right for you. To help us swiftly process any claim you may need to make, you must ensure that all the details you provide are accurate and to the best of your knowledge. Your policy may be subject to the provision of Ownership Verification at the time of inception.
 
Policy Wording Document
Use the following links to view our Combined Product Disclosure Statement and Financial Services Guide (including policy wording)
 
Terms of Business
Use the following link to view our Terms of Business
 
Privacy Policy
Use the following link to view our Privacy Policy
 

Our Cycle Insurance

/ Essential Cover

Essential Cover insurance for only $100 a year.
Non-Medicare medical costs $10,000
Accidental damage $1,500
Malicious damage $1,500
Income replacement $50,000
Theft at or away from home $1,500
3rd Party Property Cover $10,000,000
3rd Party Bodily Injury Cover $10,000,000
Permanent injury $100,000
Loss and damage in transit up to $1,500
Death lump sum payment $50,000
Funeral $5,000
Home help expenses $5,000
Chauffeur plan $4,000
Home and motor vehicle modifications $10,000
Counselling support $2,000
View all benefits

/ Comprehensive Cover

Comprehensive Cover insurance could be for you if you’re looking for cover for racing, travel and up to $30k of theft.
Non-Medicare medical costs $10,000
Accidental damage $30,000
Malicious damage $30,000
Income replacement $50,000
Theft at or away from home $30,000
3rd Party Property Cover $10,000,000
3rd Party Bodily Injury Cover $10,000,000
Permanent injury $100,000
Loss and damage in transit up to $30,000
Death lump sum payment $50,000
Funeral $5,000
Home help expenses $5,000
Chauffeur plan $4,000
Home and motor vehicle modifications $10,000
Parent incovenience expense $2,000
View all benefits